I stopped going to Kroger grocery stores mostly over price but honestly even if they lowered prices I wouldn’t go back specifically because of this feature. It’s more pleasant to shop at Walmart or Safeway as they don’t use this kind of system.
Actually we had a 7-11 type store that took over a fast food place. They kept the drive-through and used that after like 6pm, taking a list and gathering everything while you were at the window. So awesome.
If a store has an intentionally terrible interface like this, or displays a video feed of you using it, I’m not touching self checkout. Going through a cashier’s line is fine, and walking away from my cart and never coming back is fine if that’s not an option.
I stopped going to Kroger grocery stores mostly over price but honestly even if they lowered prices I wouldn’t go back specifically because of this feature. It’s more pleasant to shop at Walmart or Safeway as they don’t use this kind of system.
I don’t have any krogers just their rebrands. I only shop the ads (when it’s actually a good deal) and do drive through pick up.
Self-checkout is the symptom. The disease is wandering around a store thst is ever changing and lack any industry standards.
Having them pick the order is like the olden days when stores were merely a counter with a clerk who would go in back and grab the items on your list.
Please let us go back to that.
Actually we had a 7-11 type store that took over a fast food place. They kept the drive-through and used that after like 6pm, taking a list and gathering everything while you were at the window. So awesome.
If a store has an intentionally terrible interface like this, or displays a video feed of you using it, I’m not touching self checkout. Going through a cashier’s line is fine, and walking away from my cart and never coming back is fine if that’s not an option.