Wow.

  • kadup@lemmy.world
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    13 hours ago

    Every warranty is a “trust me bro” warranty

    Try that shit here in Brazil and your company is paying some fines you could not have dreamed of. And guess what, the customer would get their warranty regardless of your desire.

    • Nibodhika@lemmy.world
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      1 hour ago

      You’re missing the point. Warranties as written by the company are not legally binding, plus they all claim the company has final say on it. So having that paper or not is meaningless, even if the country has good customer law you get those benefits regardless of the company giving you a paper. So even then at the end of the day any warranty is a “trust me bro”, that being said a paper makes the trust be easier to place.

      • kadup@lemmy.world
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        3 hours ago

        Notice how I said brazilian law, yet you’re pretending the logic in your country would apply.

        A company could write any warranty terms they wanted - hell, they could write a clause claiming “I hate laws and I’m willingly subjecting myself to the terms of this manufacturer, no takesies-backsies” and guess what, I’d still be protected by the lawful warranty process.

        A company can set their own terms for additional warranties they might want to offer as part of their marketing, with some restrictions still. But for the legal minimum? No warranty terms in the world could violate them.