Dan Pritchett, Principal Software Engineer at Google Maps, writes that reviews undergo rigorous scrutiny by Google's moderation systems before they're published. The systems also monitor content for...

Over 170 million fake reviews were removed from Maps and Search thanks to Google’s new algorithm::undefined

  • andrew@lemmy.stuart.funEnglish
    191·
    9 months ago

    Okay cool. Now publish that stat on the businesses so I can see which ones are cool with lying to potential customers and avoid them.

    • Hule@lemmy.worldEnglish
      3·
      9 months ago

      Nooo, data protection yada-yada…

      business partners’ trust yada-yada…

      ambiguity of responsability yada-yada…

      No.

      • andrew@lemmy.stuart.funEnglish
        3·
        9 months ago

        Seems like an easy response. Fake reviews are fraud and against the TOC. But then again you could fake reviews for a competitor and tank their rating.

        Goodhart’s law is a pain.

  • J12@lemmy.worldEnglish
    15·
    9 months ago

    Just checked to see if a local pizzeria still has their fake reviews & yep, Marco Polo pizza in Myrtle beach still has fake reviews coming in. Even a few people calling them out. That’s one of the scummiest businesses in the area.

  • whatever@lemmy.worldEnglish
    8·
    9 months ago

    I opened a google account and wrote two genuine reviews. Both were rejected automatically. I pressed a button to let them check again, they were again rejected.

    I deleted my account again and remembered why I deleted my first account a few years ago. Google sucks, they can’t controll their own algorythms, they are a faceless mega corp that harvests data like crazy. Everyones life would be better, if google vanished from the face of earth right now.

  • IninewCrow@lemmy.caEnglish
    6·
    9 months ago

    lol … it’s very easy to identify the fake reviews when you were the one that allowed them in the first place