Peace be with you, Proton Community, 🌹
I was trying to find out which search engine Lumo uses in the background. To do this, I used the official contact form here: https://proton.me/support/contact?topic=lumo.
Unfortunately, I later realized that the official site lists “protonmail.zendesk”, not “protonme.zendesk”. The domain “protonme.zendesk” looks suspicious, and many sites online report it as a phishing attempt.
I have already taken security precautions on my end, but I want to be absolutely sure before I report this domain as malicious. Has anyone else seen this? Please let me know if you think this is phishing. And i hope you can answer my question about the search engine 😁
Thanks for the help.
UPDATE 30.06.2026 : The domain is real! I’m really happy about this. Why am I so sure this time? Call me paranoid, but I created a new account, switched devices, sent an email using mobile data🤣. I literally got a racing heart when this time that email came through “protonmail”, but I write everything, send him the screenshot and the supporter says : “Its real”

Thanks to everyone who wrote back, and sorry if I wasted anyone’s time. One of the main reasons I wanted to be sure was my website. I didn’t want to publish false information about Lumo’s web search. No its time for my update 😁 Thank you all again.
And by the way, Lumo just got an update where it can generate images. How cool is that?


I don’t get the downvotes on this.
Worst case it’s malicious. Best case it’s misleading and confusing by Proton and subconsciously (unintentionally) training people to ignore it.
And when something real malicious happens customers possibly won’t be as careful as they could be walking into a trap.
It’s not good in any case from a professional perspective.