Once that frustrates me greatly is eight sleep. My wife had been trying various products and unfortunately eight sleep was the best executed one. But they are openly hostile to local controls.
From the time they have released people have been complaining over and over about zero local controls, suggesting buttons on the base, a remote, or even local wifi or Bluetooth controls and their people keep coming online and patronizing by claiming their engineers are working on it, but it’s hard. Truth is they are passing a fucking subscription plan to use your damn bed.
Finally they came out with their local control “solution”. No, buttons should not be on the base, that would be inconvenient. No, a remote control would be too easy to lose. So they implemented super dodgy earbud type controls, two taps for a tick colder, three taps for a tick warmer. Ok, janky as hell, but finally, local controls. So you get things going and do the tap and long buzz meaning “reject” the request. Turns out the taps will only process if the cloud server says it’s ok, and the bed will usually be “off” and not receptive to taps unless you turn it on via Internet app or you have an Internet arranged schedule that has it on at the time you want to adjust it.
It’s a shame since they otherwise had fantastic execution, but their monetization through an app strategy is maddening. So my home has one cloud based device and it pisses me off.
my opinion, I would have returned it for that reason. Having a bed that doesn’t work if I lose power or have an internet outage is a hard no for me. Especially concidering the price range a lot of those start at 2k+ USD. The lack of an ability to use it without an app is a deal breaker, the lack of an ability to use it locally is almost as bad
edit: holy cow the more I read the site the more red flags I see, $2,500 minimum for a bed that doesn’t even have a warranty unless you have an active subscription that hasn’t expired since you bought the bed, the extended warranty is a 5-year warranty that is of course an additional amount of money with the same conditions. I’ve never seen a bed that didn’t have an at least 10 year warranty on it out of the box, most offer a 15 to 20 year warranty.
Once that frustrates me greatly is eight sleep. My wife had been trying various products and unfortunately eight sleep was the best executed one. But they are openly hostile to local controls.
From the time they have released people have been complaining over and over about zero local controls, suggesting buttons on the base, a remote, or even local wifi or Bluetooth controls and their people keep coming online and patronizing by claiming their engineers are working on it, but it’s hard. Truth is they are passing a fucking subscription plan to use your damn bed.
Finally they came out with their local control “solution”. No, buttons should not be on the base, that would be inconvenient. No, a remote control would be too easy to lose. So they implemented super dodgy earbud type controls, two taps for a tick colder, three taps for a tick warmer. Ok, janky as hell, but finally, local controls. So you get things going and do the tap and long buzz meaning “reject” the request. Turns out the taps will only process if the cloud server says it’s ok, and the bed will usually be “off” and not receptive to taps unless you turn it on via Internet app or you have an Internet arranged schedule that has it on at the time you want to adjust it.
It’s a shame since they otherwise had fantastic execution, but their monetization through an app strategy is maddening. So my home has one cloud based device and it pisses me off.
my opinion, I would have returned it for that reason. Having a bed that doesn’t work if I lose power or have an internet outage is a hard no for me. Especially concidering the price range a lot of those start at 2k+ USD. The lack of an ability to use it without an app is a deal breaker, the lack of an ability to use it locally is almost as bad
edit: holy cow the more I read the site the more red flags I see, $2,500 minimum for a bed that doesn’t even have a warranty unless you have an active subscription that hasn’t expired since you bought the bed, the extended warranty is a 5-year warranty that is of course an additional amount of money with the same conditions. I’ve never seen a bed that didn’t have an at least 10 year warranty on it out of the box, most offer a 15 to 20 year warranty.
Now I want to take an eight sleep apart and see if I can lobotomize it…
What a world when you have to mod chip your bed.