Melissa Sotomayor said in a now-viral video she was humiliated by the way she was spoken to. The airline said it had apologized to her.

Summary

United Airlines apologized to Melissa Sotomayor after crew members tried to make her remove her son’s ventilator during a March 8 flight from Tampa to Newark.

Sotomayor, whose 2-year-old son relies on a ventilator and tracheostomy tube, said staff demanded the equipment be stowed for takeoff despite prior medical clearance.

A third flight attendant claimed the child would “be OK” without it. The captain called her “difficult” and said the equipment was a safety risk.

Sotomayor expressed feeling humiliated and vowed never to fly United again.

  • Probius@sopuli.xyzEnglish
    444·
    12 days ago

    The people responsible for doing that should be in prison or dead.

    • naeap@sopuli.xyz
      71·
      11 days ago

      In prison, yes
      Dead? No.
      Let’s not get down to their level and lose our ethics