Amazon Prime is particularly heinous about using dark patterns to confound users into risking forgetting but ultimately you’ve already paid for the month, year

I can confirm this to also be the case with most streaming giants plus the less-giant Shutter

Edit: comments have pointed out some notable exceptions such as services through Apple and HP Instant Ink

  • JackLSauce@lemmy.worldOPEnglish
    4·
    3 天前

    Any specific service you’ve seen doing this?

    I’ve not experimented as much with cloud providers or non-American companies so not yet sure if this is a byproduct of industry practice, market pressures on public companies or legal requirements and counter examples could help

    I should also point out the good: many of them (like Netflix) are very open about how cancelation works once one goes to that section of their site

      • anotherandrew@mbin.mixdown.ca
        3·
        3 天前

        every subscription I’ve had through Apple ends at the end of the billing cycle, not immediately.

        and yes if you contact them right away they’ll refund you. had this happen a couple of times when I was a day off on when I thought the subscription was renewing.

        • nocturne@sopuli.xyz
          1·
          3 天前

          Same. I canceled my yearly Apple TV subscription and still had access to it until it was time to renew.

    • nocturne@sopuli.xyz
      1·
      3 天前

      Any specific service you’ve seen doing this?

      Napster did this when I went to cancel. They said if you cancel now you lose the rest of the year you already paid for. I set up a reminder to cancel as the time got closer to the renewal, but the service was so bad I contacted customer service and asked for the remainder of my money back that it was unsuable for me. They finally ended up giving me a refund. There have been others, but that one sticks out in my mind.