You can buy a fountain drink and can do your own free refills at most fast food places like McDonald’s, Taco Bell, Wendy’s, etc.
Some persons will be unethical and request a free water cup, and later on fill it with soda when no one is looking. Depending on your perspective, this is immoral, but of course it doesn’t hurt the store’s profitability since not everyone does that. I personally don’t do that.
Some fast food chains are removing access to the fountain drinks to discourage that behavior and shift the blame to customers - “bad customers steal drinks, so you’ll all be punished and have to wait in line to get a refill.”
The real objective is that companies can take more profits by “having” free refills, but making it “more inconvenient” to get it. On a busy day with your family at a fast food restaurant when the lines are long, how many will take extra time to wait in line for a refill? More profits in the hands of the owners.
Part of the rationale was always that it costs the company more in cashier pay to get a soda, than it dies for the customer to get a soda. I suppose that calculation changes if you have the customer pay for the refill ps by overcharging initially, but then discourage them from getting it
My brother-in-law is the get a water cup kind of guy, also only buys with a coupon and will clogg the line by making several separate orders to get the most “value”.
Chick-fil-A is a place that makes it inconvenient to get a refill by waiting in line. They claim it’s for customer service and food safety but it’s so you ask.
You can buy a fountain drink and can do your own free refills at most fast food places like McDonald’s, Taco Bell, Wendy’s, etc.
Some persons will be unethical and request a free water cup, and later on fill it with soda when no one is looking. Depending on your perspective, this is immoral, but of course it doesn’t hurt the store’s profitability since not everyone does that. I personally don’t do that.
Some fast food chains are removing access to the fountain drinks to discourage that behavior and shift the blame to customers - “bad customers steal drinks, so you’ll all be punished and have to wait in line to get a refill.”
The real objective is that companies can take more profits by “having” free refills, but making it “more inconvenient” to get it. On a busy day with your family at a fast food restaurant when the lines are long, how many will take extra time to wait in line for a refill? More profits in the hands of the owners.
Part of the rationale was always that it costs the company more in cashier pay to get a soda, than it dies for the customer to get a soda. I suppose that calculation changes if you have the customer pay for the refill ps by overcharging initially, but then discourage them from getting it
My brother-in-law is the get a water cup kind of guy, also only buys with a coupon and will clogg the line by making several separate orders to get the most “value”.
Chick-fil-A is a place that makes it inconvenient to get a refill by waiting in line. They claim it’s for customer service and food safety but it’s so you ask.