• pineapple@lemmy.ml
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    3 days ago

    They never do any sponsorship deals, they haven’t been in any controversies, they aren’t based in the us, they don’t use any marketing tricks to try and entice users into using it like discounts or insanely high prices unless you elect for a 12 or 24 month plan, the high price gives them less incentive to log user data.

    There is no specific reason but all these things add up to make a trustworthy product.

    • kchr@lemmy.sdf.org
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      3 days ago

      The fact that they do not store any customer data was put to the test in 2023, when the Swedish police raided their offices and left with nothing.

      https://mullvad.net/en/blog/mullvad-vpn-was-subject-to-a-search-warrant-customer-data-not-compromised

      They also spend a lot of time and resources into researching and advancing technology around measured boot and running as much as possible in memory, without having to use disk storage.

    • whereyaaat@lemmings.world
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      3 days ago

      Again, none of that is special.

      the high price gives them less incentive to log user data.

      Do you people really believe this? Holy shit.

      • _stranger_@lemmy.world
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        2 days ago

        Feel free to launch a competitor that charges less for better service. Let us know when you sell it to Peter Thiel too.

      • pineapple@lemmy.ml
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        2 days ago

        Do you people really believe this? Holy shit.

        I agree it’s not a great reason but they pile up (the reasons). As well as my previous reasons they also offer significantly more payment methods than many other options, including monero and even cash.

        They are also not based inside the 5 eyes.

        Oh and they offer completely anonymous account creation. I have not found a single VPN that does this, every other VPN at least requires a e-mail address.

        If you think mullvad is nothing special then I challenge you to find another VPN that offers all of the reasons I have specified.

        • whereyaaat@lemmings.world
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          2 days ago

          Thanks. Taking monero and not being in the 5 eyes are both good selling points that can set it apart from other VPNs.