Amazon Prime is particularly heinous about using dark patterns to confound users into risking forgetting but ultimately you’ve already paid for the month, year

I can confirm this to also be the case with most streaming giants plus the less-giant Shutter

Edit: comments have pointed out some notable exceptions such as services through Apple and HP Instant Ink

  • nocturne@sopuli.xyz
    22·
    3 天前

    Not all. Some end your access as soon as you cancel, normally they let this be known while cancelling, but not all of them do that.

    • teft@lemmy.world
      141·
      3 天前

      If they don’t prorate a refund then they’re stealing from you. Obviously if this is a trial they can cancel immediately if you haven’t paid but otherwise it’s theft.

    • JackLSauce@lemmy.worldOPEnglish
      4·
      3 天前

      Any specific service you’ve seen doing this?

      I’ve not experimented as much with cloud providers or non-American companies so not yet sure if this is a byproduct of industry practice, market pressures on public companies or legal requirements and counter examples could help

      I should also point out the good: many of them (like Netflix) are very open about how cancelation works once one goes to that section of their site

        • anotherandrew@mbin.mixdown.ca
          3·
          3 天前

          every subscription I’ve had through Apple ends at the end of the billing cycle, not immediately.

          and yes if you contact them right away they’ll refund you. had this happen a couple of times when I was a day off on when I thought the subscription was renewing.

          • nocturne@sopuli.xyz
            1·
            3 天前

            Same. I canceled my yearly Apple TV subscription and still had access to it until it was time to renew.

      • nocturne@sopuli.xyz
        1·
        3 天前

        Any specific service you’ve seen doing this?

        Napster did this when I went to cancel. They said if you cancel now you lose the rest of the year you already paid for. I set up a reminder to cancel as the time got closer to the renewal, but the service was so bad I contacted customer service and asked for the remainder of my money back that it was unsuable for me. They finally ended up giving me a refund. There have been others, but that one sticks out in my mind.