Tells me they can’t scale their application. No way they would want people to wait there for so long, they want your money

Wtf?

Not only that, but they are also straight up reducing the amount of rewards you get through their system! Payments now yield 2.5% of the cost in equivalent rewards instead of 5%. And you get 5 points on your sign up anniversary instead of 10.

Things used to be way better when it was $1 off your plan for each year you stayed and for each referral. Now it’s a fixed discount you use points for once every few months, doubled wait times since they cut the benefits in half.

@NarrativeBear@lemmy.world this is nothing new. Back when the COVID-19 pandemics was at its peak, a state-owned Brazilian bank Caixa Econômica Federal created an app named “Caixa Tem”, where people could apply for and receive a governamental aid. The app had a “queue” akin to that one.

this better be an online game with a swarm of users lol