• linearchaos@lemmy.world
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    1 month ago

    Wait

    “Our community has literally cooked 100s of millions of times with our app. Unfortunately, each connected cook costs us money.”

    The cooker, It’s FUCKING Bluetooth. It doesn’t need to call home, it can’t call home. The App, It has a list of 35 different sous vide recipes that could live on the app. The app has no business calling home, they don’t need a server.

    • viking@infosec.pub
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      1 month ago

      They need if they were to push firmware updates via the app that are then installed over Bluetooth, like some headphones do. But that should be a free service, and also optional. I don’t really see any groundbreaking functionality added for a device that’s basically a submerged motor with a temperature probe.

      • kent_eh@lemmy.ca
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        1 month ago

        It’s a decade old cooking appliance .

        What possible firmware updates could it need at this point?

      • linearchaos@lemmy.world
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        1 month ago

        Temperature Temperature set point Deadband Heater power Time Display temperature Display time

        This can literally be handled with two non-microprocessor integrated circuits and $5 in other electronic Lego components.

        It doesn’t need firmware. It’s a $200 oversized fish tank heater.

      • the_strange@feddit.org
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        1 month ago

        Even in that case the app doesn’t need to phone home. It doesn’t even need an internet connection on its own. You’d have to download the update yourself and then use the app to apply the patch, which is less user friendly to not-so-tech-savy users but possible. Just send an email with the necessary information to users who have subscribed to receive these kind of updates.

    • Viper_NZ@lemmy.nz
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      1 month ago

      And if each did cost them money - they’ve been paid when the stupid thing was purchased!

      • linearchaos@lemmy.world
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        1 month ago

        Yeah, it’s a $200 heater. Probably $30 in parts. You can run a small cluster for the profit in a few sales a month.

    • kent_eh@lemmy.ca
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      1 month ago

      It’s a cooker. Why the hell does it even need bluetooth, let alone an internet connection?

      • dirthawker0@lemmy.world
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        1 month ago

        So it can notify you when the water has reached the set temperature or the time you set for cooking is up. Which can be handy. However, I found the BT very weak on my Anova and it would lose connection when I went into my home office a mere 25’ away, so I stopped using it. There’s actually no need for the water to be up to temperature before you put your food in, and food can sit as long as you want; half the point of sous vide is to be able to hold food at temp without overcooking. So you don’t really need the timer either.

      • tburkhol@lemmy.world
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        1 month ago

        I have something similar, but wifi. Never even tried to connect to it, because you just use the buttons to set temp & time.

        I can imagine, though, that an app might have buttons for ‘eggs’, ‘yogurt’, ‘steak’, etc. Or maybe let you program temperature-time sequences. Or let you check how much time is left from the next room. Conveniences. Definitely no need for them to phone home, though, except maybe for an ad-driven ‘recipe of the week’ type thing.

  • kevindqc@lemmy.world
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    1 month ago

    I haven’t used the app in a while and opened it and saw this… Well never buying Anova again

    But hey at least they gave me a coupon that expired two months ago.

    • Fester@lemm.ee
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      1 month ago

      Imagine seeing that message and buying another product from them.

      “It’s time to artificially create waste. Don’t worry, you won’t see this message again. Our new cookers are designed to not last 10 years.”

        • brbposting@sh.itjust.works
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          1 month ago

          Ung

          (Don’t) hope they did their math right and the “well, it’s just $2/mo” crowd is large enough to offset the principled crowd

          • ripcord@lemmy.world
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            1 month ago

            That notice doesn’t even say there is a $2/mo option. App just won’t work at all.

      • werefreeatlast@lemmy.world
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        1 month ago

        Imagine Goodyear 500 tires!..for just 30 bucks a month you too can get the most inexpensive tires of all. 500 mile tires!. After 500 miles they don’t spin or hold air so we recommend setting your odometer properly.

    • bdonvr@thelemmy.club
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      1 month ago

      I can’t imagine why these things even need an app.

      You have to set the thing up with water and all, just hit the buttons on the device.

      • Kalkaline @leminal.space
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        1 month ago

        The one and only time I used the app it lost connectivity and left my chuck roast in lukewarm water for who knows how long. Tossed it because I didn’t want to kill my family with food poisoning. It’s nice if you have a WIFI connected device, so you can put something on the counter in an ice water bath in the morning with the sous vide wand in there and flip it on before you leave work in the afternoon. Also seeing that the water has maintained an appropriate temp during a long cook is nice too. It’s a niche case use, but that’s why it’s nice to have it connected.

      • Wrench@lemmy.world
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        1 month ago

        I have a different brand, but I can see the value. The interface on the small screen on the device I have is very clumsy. Took me a while to figure it out, and I’m very tech savvy. I can see a mobile app being useful, also for notifications so I don’t independently have to set timers.

        Also as a former mobile dev, mobile apps take maintenance to keep up with OS changes over time. And developers are expensive.

        What I imagine happened is that they probably outsourced their app development to a 3rd party, because they make hardware, not software. That contract probably expired, including their ongoing support agreement, and they’ve probably negotiated an hourly rate for support on-demand going forward, maybe with a different 3rd party dev.

        So in all likelihood, they’re just passing the cost for ongoing maintenance on an EOL model to the customer.

        However, that looks absolutely insane from a consumer standpoint.

        I don’t know their Financials, but they may not be big enough to just swallow the cost for brand PR if they’re not selling at a volume and profit margin to be able lose money on old products.

        This is why, even as a dev that used to work in the mobile and IOT space, I tend to purchase dumb devices if there are good options. Smart devices get dumb as soon as the shine has dulled.

      • Reyali@lemm.ee
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        1 month ago

        My partner has an Anovo affected by this and he knows the details better than me, but IIRC the app allows you to set times to change temps or things like that. The device still works without the app, but you lose the convenience factor of being able to monitor or make changes at a distance.

      • helenslunch@feddit.nl
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        1 month ago

        LOL they absolutely don’t and mine does not have one or I never would have bought it. I don’t buy anything that requires an app to function.

      • kelvie@lemmy.ca
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        1 month ago

        Size and easy to clean (and waterproof) is one, I have a ChefSteps Joule which is app control only, but it is much easier to clean, and much smaller than my old Anova (fits in a drawer with other crap)

        Granted it is more annoying to use the app than the controls, but the trade off for us was worth it, if not for everyone.

        • bdonvr@thelemmy.club
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          1 month ago

          They could just use capacitive touch for controls, inferior to buttons but just as cleanable. There’s little reason to not have both options

          • Passerby6497@lemmy.world
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            1 month ago

            Capacitive touch controls around anything with the potential to generate steam or condensation is an awful idea. At best they just don’t work with damp fingers, at worst the buttons short or randomly activate because of the water that builds up.

    • SpacePirate@lemmy.ml
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      1 month ago

      Actively encouraging people to toss perfectly good hardware to fuel their subscription bullshit… and these guys weren’t even recently bought by a VC firm or anything?

      • WhatAmLemmy@lemmy.world
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        1 month ago

        They were bought by Electrolux in 2017, and have been enshittifying ever since. Cheaper, lower quality parts, etc. They’re just profiting from the brand as they turn it to shit. Never buy their products.

    • Empricorn@feddit.nl
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      1 month ago

      “supporting them”. I understand bug fixes and the inevitable support end-of-life cycle, etc; I really do. But the reasoning behind abandoning an old, yet in-use product is because you want them to buy a newer alternative.

    • ColeSloth@discuss.tchncs.de
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      1 month ago

      Do you need the apk to use it at all? Or is it just a little perk to go along with it?

      Hopefully, someone hacks the apk so it just keeps working.

      • mosiacmango@lemm.ee
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        1 month ago

        I bought one of these years ago, and took a look at it. The app let’s you remote control the stick and pick recipes that will autoset the temps. That’s about it. The stick has buttons on it, and it’s not like you can have it add the food to the water bath remotely. It’d pretty easy to knock in the temp at the heater while you’re there

        Sous vide is a “set and forget” cooking method like a crockpot. You can walk away and leave the thing running long past the minimum time and have no issues because the whole point is it takes food to an exact temp and no further. So even any alerting “temp reached” it may do now isn’t really useful.

        This feels like a “pick the carcass” attempt to make some money at all. I expect the company is probably in a bad state if this is the game they are playing.

    • Kushan@lemmy.world
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      1 month ago

      Unrelated but how would you rate sous vide cooking? I am tempted for a bunch of reasons but I’m worried it’ll be just another kitchen appliance that I rarely use.

      • morbidcactus@lemmy.ca
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        1 month ago

        If you’re not committed, you don’t actually need an appliance for it, have had great results with a Dutch oven and a programmable BBQ thermometer monitoring the water temp. One of my burners goes really low so just a matter of adjusting to keep in range. You don’t get forced circulation (get some natural circulation though) and it’s not set and forget, but you can do with stuff you probably already have on hand. Done with heavy freezer bags before I was gifted a vacuum sealer.

      • frezik@midwest.social
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        1 month ago

        For steaks, they’re excellent. About the only thing I haven’t been able to do over a good steakhouse restaurant is an extremely crisply outer layer. There’s some techniques there that I haven’t learned yet that might fix that. Everything else about the juiciness and taste is easily the same or better.

        You’re basically taking all the art of out it that you would have to learn to become a top steak grill master, and replacing it with precision.

      • kevindqc@lemmy.world
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        1 month ago

        I was using it for steaks and it’s been great - sous vide then cast iron pan - but I moved somewhere where the smoke alarm is extremely sensitive so haven’t used it much lately 😞

  • Media Sensationalism@lemmy.world
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    1 month ago

    I passed on a lot of the fancier apartment buildings for requiring an app and a cell phone to gain access to your own home. I shouldn’t have to agree to an arbitration/class action waiver to use my own front door, I don’t feel comfortable with management getting a notification on their phone every time I come or go, I don’t like the fact that 20+ listed partner companies have access to sensitive personal data, and I shouldn’t have to wait for maintenance to show up in the middle of the night because I couldn’t make it back home before my personal tracking device died on me.

    The sad thing is that most of these locking units cost these apartments hundreds of dollars each on top of a monthly subscription.

      • Media Sensationalism@lemmy.world
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        1 month ago

        U.S… Not an actual tracking device, just a cell phone. I usually leave it at home, which would have been impossible to do at many of those buildings.

    • kirk781@discuss.tchncs.de
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      1 month ago

      management getting a notification

      Isn’t that a giant privacy violation? Why does anyone need to know when you come or go?

      • Media Sensationalism@lemmy.world
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        1 month ago

        “…to maintain the safety and security of the building and everyone in it.” - An actual FAQ

        Way to make home feel like a prison.

  • harsh3466@lemmy.ml
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    1 month ago

    Translation:

    “Fuck you for not replacing your perfectly fine and still working 10 year old machine and making our line go up more. We’re gonna do our best to brick it because we want all of your money.”

    Fuck capitalism. I will (and have been) doing my absolute to avoid buying any kind of physical device that requires an app to function

    • __init__@programming.dev
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      1 month ago

      I will (and have been) doing my absolute to avoid buying any kind of physical device that requires an app to function

      Same. It’s becoming more difficult every day.

      • FMEEE@lemmy.dbzer0.com
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        1 month ago

        And that’s so sad. There are a lot of (mainly Elderly people) who don’t even have a smartphone who now often can’t use the most basic stuff necessary because it needs an app.

        • UnderpantsWeevil@lemmy.world
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          A lot of this stuff is only useful if you have money, anyway. And poverty rates among the elderly have been climbing since the Housing Crash of '08

          • SkyNTP@lemmy.ml
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            1 month ago

            I’ve said this before, I’m going to say it again: people with money spend it to save time.

            Managing 2FA, software updates, account signin, device pairing, billing, privacy policy updates, cookie notices… This shit does not save people time. It does the complete opposite.

            These products are not built for consumers. These products are purely anticompetitive schemes, propping up crappy business models, trying to cash in on the data harvesting gold rush.

            • experbia@lemmy.world
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              1 month ago

              These products are not built for consumers.

              they’re often built for investors. they are feasible enough products that some people will even buy them, so you get investors. then, the thing is always just “one more issue we need to fix” away from “mass adoption”, “for real this time”… to keep milking the investors as long as possible.

            • primrosepathspeedrun@lemmy.world
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              1 month ago

              I’ve been screaming this at the top of my lungs for 20 years, and oh my god the “I told you so”'s I get to say now feel SO good.

              i mean, I don’t have any friends anymore, so mostly im just calling up people who hate me now and saying “I told you so”, but, like I DID, so, worth.

              I mean, not, like, ‘worth’ in the sense that anything in my life works or wasn’t torn apart by my adherence to materialism and avoidance of dark patterns, but, like, you know, feels good for a few minutes when they haven’t changed their number.

    • primrosepathspeedrun@lemmy.world
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      1 month ago

      if I see something requires an app, no matter how good it is otherwise. the product is dead to me. I know it is, effectively, going to break within a year or two.

        • primrosepathspeedrun@lemmy.world
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          1 month ago

          you never know for sure until you try though, so if it requires an app, it’s dead to me and I don’t trust anything else the company makes.

          if it has an API i get very wet very fast.

          • linearchaos@lemmy.world
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            1 month ago

            About two phone changes ago I never reinstalled the anova app.

            It’s like pressing the buttons on top of the cooker with extra steps.

          • kjaeselrek@lemmy.ml
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            1 month ago

            That’s fair, but the point I was trying to make was that I have tried and, for the one I’ve got at least, the app isn’t required. I’m not trying to defend them or anything, I just thought it was worth mentioning.

            Tbh I’m kinda glad it doesn’t have an API, because I’d end up wasting a lot of time playing with it haha.

      • TheIllustrativeMan@lemmy.world
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        1 month ago

        I’m getting that same way.

        Currently trying to chase down some automatic sun shades that don’t need an app to do time-based cycles. Shouldn’t be this hard, but every band wants you to use absolute garbage apps.

        • Passerby6497@lemmy.world
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          1 month ago

          Switchbot (hardware) and home assistant (controlling server) might fit your needs. It still would require an app, but home assistant is self hosted and is a fantastic automation platform. It won’t be as smooth as an all in one setup, but I find the tinkering is half the fun.

          I’ve installed so many hardware items that are either “appless” and are controlled by home assistant or home assistant is compatible and replaced the app. Absolutely worth it IMO. I have been able to make a full self hosted/controlled and offline functional smart house.

    • Imgonnatrythis@sh.itjust.works
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      Yeah, I need to start being better about this. It’s a shame because I bought my joule sous vide because I like the simplicity and ability to monitor and program it remotely (helpful when cooking for 5-6h). App stopped working properly and now they’ve been purchased by breville and if I want to use it I need to switch and I’m guessing it won’t be long before they start to drop functionallity or require some sort of subscription. There are things like this where the app is much more than a gimmick. But it sucks to have some company pulling the strings of what you can or can’t do with your own hardware.

    • stealth_cookies@lemmy.ca
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      I mean it is shitty still, but people with an old device and an account already are unaffected, plus the old devices like the one I have is completely operable offline. I’ve not connected it to WiFi except when I first got it to check the app out.

    • Lianodel@ttrpg.network
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      1 month ago

      Same. I’ve been thinking of replacing the cheap immersion circulator we have, and was going to go with Anova. This blatant enshittification is enough to make me look elsewhere.

      • MammyWhammy@lemmy.ml
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        1 month ago

        I’ve had one for years, use it often and honestly didn’t know it had an app until today.

        • Lianodel@ttrpg.network
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          Fair point. I just don’t like the move, and don’t want to support a company doing it. Even putting that aside, it really makes me worried that they’re at the point that they’re trying to ride on their reputation while increasing profit margins. It makes me think that, if I buy their newer models, they’re more likely to cheap out but charge more.

  • auzy@lemmy.world
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    1 month ago

    Oh ffs… This is the one I have…

    And, you know what? The firmware sucks.

    You can’t even connect to wifi if you have two AP’s with the same name (which is literally everyone).

    I haven’t even installed the app in ages because it’s a PITA and has never worked 100%.

    But, they can guarantee my next one won’t be an anova again. There are much cheaper alternatives now

  • leadore@lemmy.world
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    1 month ago

    I have never bought an appliance or physical product that requires an app to use, and I never will until our society has deteriorated to the the point where there is no alternative to that in order to get by in it. It’s almost at that point already with smartphones but for now it’s still possible to get by without one.

  • Codilingus@sh.itjust.works
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    1 month ago

    I have one of their’s that can connect to your phone. It’s not needed, it just adds extra cook book functions. It even hosts it so you can control the sous vide when you’re not at home, almost like a reverse proxy.

    But yea the physical buttons work fine without the app.

    • roofuskit@lemmy.world
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      1 month ago

      My car works fine without a seat warmer, but if you sold it to me as part of the car then later it started charging me a subscription I’d be pretty pissed.

      • Voroxpete@sh.itjust.works
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        Yeah, I barely use the app, but this is a bullshit anti-consumer move that leaves me with zero reason to trust the company going forward.

    • fatalicus@lemmy.world
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      1 month ago

      What I like about having the Bluetooth connection to the app, is mostly just to see when the water has come up to temperature.

      But that was apparently too much to ask, since it says that they are also removing the Bluetooth functionality from the app…

  • Empricorn@feddit.nl
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    1 month ago

    I will never throw a brick through the headquarters of Anova, nor would I advocate for others doing it.