Google has plunged the internet into a “spiral of decline”, the co-founder of the company’s artificial intelligence (AI) lab has claimed.

Mustafa Suleyman, the British entrepreneur who co-founded DeepMind, said: “The business model that Google had broke the internet.”

He said search results had become plagued with “clickbait” to keep people “addicted and absorbed on the page as long as possible”.

Information online is “buried at the bottom of a lot of verbiage and guff”, Mr Suleyman argued, so websites can “sell more adverts”, fuelled by Google’s technology.

  • Square Singer@feddit.de
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    11 months ago

    The part about Google isn’t wrong.

    But the second half of the article, where he says that AI chatbots will replace Google search because they give more accurate information, that simply is not true.

    • enkers@sh.itjust.works
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      11 months ago

      I’d say they at least give more immediately useful info. I’ve got to scroll past 5-8 sponsored results and then the next top results are AI generated garbage anyways.

      Even though I think he’s mostly right, the AI techbro gameplan is obvious. Position yourself as a better alternative to Google search, burn money by the barrelful to capture the market, then begin enshitification.

      In fact, enshitification has already begun; responses are comparatively expensive to generate. The more users they onboard, the more they have to scale back the quality of those responses.

      • nilloc@discuss.tchncs.de
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        11 months ago

        ChatGPT is already getting worse at code commenting and programming.

        The problem is that enshitification is basically a requirement in a capitalist economy.

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      11 months ago

      Even if AI magically got to the point of providing accurate and good results, I would still profoundly object to using it.

      First, it’s a waste of resources. The climate impact of AI is enough of a reason why we should leave it dead until we live in a world with limitless energy and water.

      Second, I don’t trust a computer to select my sources for me. Sometimes you might have to go through a few pages, but with traditional search engines at least you are presented with a variety of sources and you can use your god given ability of critical thinking.

    • twinnie@feddit.uk
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      11 months ago

      I already go to ChatGPT more than Google. If you pay for it then the latest version can access the internet and if it doesn’t know the answer to something it’ll search the internet for you. Sometimes I come across a large clickbait page and I just give ChatGPT the link and tell it to get the information from it for me.

        • dependencyInjection@sh.itjust.works
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          11 months ago

          It depends what you’re using it for as to whether you need to fact check stuff.

          I’m a software developer and if I can’t remember how to do an inner join in SQL then I can easier ask ChatGPT to do it for me and I will know if it is right or not as this is my field of expertise.

          If I’m asking it how to perform open heart surgery on my cat, then sure I’m probably going to want several second opinions as that is not my area of expertise.

          When using a calculator do you use two different calculators to check that the first one isn’t lying?

          Also, you made a massive assumption that the stuff OP was using it for was something that warranted fact checking.

          I can see why you would use it. Why would I want to search Google for inner joins sql when it is going to give me so many false links that don’t give me the info in need in a concise manner.

          Even time wasting searches have just been ruined. Example: Top Minecraft Java seeds 1.20. Will give me pages littered with ads or the awful page 1-10 that you must click through.

          Many websites are literally unusable at this point and I use ad blockers and things like consent-o-matic. But there are still pop up ads, sub to our newsletter, scam ads etc. so much so that I’ll just leave the site and forego learning the new thing I wanted to learn.

        • Zeth0s@lemmy.world
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          11 months ago

          It’s pretty trivial to fact check an answer… You should start using this kind of bots more. Check perplexity.ai for a free version.

          Sources are referenced and linked.

          Don’t judge on chatgpt free version

          • GigglyBobble@kbin.social
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            11 months ago

            It’s pretty trivial to fact check an answer

            People don’t do it though and often parrot bullshit.

            • Zeth0s@lemmy.world
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              11 months ago

              People who do so aren’t smart enough to use internet anyway. With or without AI it wouldn’t change anything for them, they stay stupid and will continue acting stupidly

          • madnificent@lemmy.world
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            11 months ago

            Perplexity.ai has been my go to for this reason.

            It often brings up bad solutions to a problem and checking the sources it references shows it regulary misses the gist of these sources.

            There sources it selects are often not the ones I end up using. They are starting point, but not the best starting point.

            What it is good for is for finding content when I don’t know the terminology of the domain. It is a starting point ready to lead me astray with exquisitely written content.

            Find trustworthy sources and use them.

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              11 months ago

              It is more of a proof of concept at the moment, but it shows the potential

        • Semi-Hemi-Demigod@kbin.social
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          11 months ago

          They’ll need to make money with a cheap cost-per-sale, so they’ll put ads on the site. Then they’ll put promoted content in the AI chat, but it’s okay because they’ll say it’s promoted. Eventually it won’t even say it’s promoted and it will just be all ads, just like every other tech company.

          Why? Because monetization leads directly to enshittification, because the users stop being the customers.

      • kubica@kbin.social
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        11 months ago

        When I tried it it was never able to give me the sources of what it said. And it has given me way too many made up answers to just trust it without reasons. Having to search for sources after it said something has made me skip the middle man(machine).

        • Zeth0s@lemmy.world
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          11 months ago

          You probably tried the free version. Check perplexity.ai to see how the paid version of chatgpt works. Every source is referenced and linked.

          This guy is not talking about the current version of free chatgpt. He’s talking of the much better tools that will be available in the next few years

          • Square Singer@feddit.de
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            11 months ago

            Yeah, because people selling AI products have a great track record on predicting how their products will develop in the future. Because of that, Teslas don’t have steering wheels any more, because Full Self Driving drives people incident-free from New York to California since 2017.

            The thing with AI development is, that it rapidly gets to 50% of the desired solution, but then gets stuck there, not being able to get consistently good enough that you can actually rely on it.

            • Zeth0s@lemmy.world
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              11 months ago

              I don’t really understand what it means. If the product is unreliable people won’t use it, and everything will stay as it is now. It’s not a big issue. But It is already pretty reliable for many use cases.

              Realistically the real future problem will be monetization (which is causing the issues of Google), not features

              • Phanatik@kbin.social
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                11 months ago

                Well, here’s the thing. How often are you willing to dismiss the misses because of the hits? Your measure of unreliability is now subject to bias because you’re no longer assessing the bot’s answers objectively.

                • Zeth0s@lemmy.world
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                  11 months ago

                  I don’t expect it to be 100% correct. I have realistic expectations built on experience. Any source isn’t 100% reliable. A friend is 50% reliable, an expert maybe 95. A random web page probably 40… I don’t know.

                  I built up my strategies to address uncertainty by applying critical thinking. It is not much different than in the past. By experience, chatgpt 4 is currently more reliable than a random web page that comes in the first page of a Google search. Unless I exactly search for a trustworthy source, such as nhs or guardian.

                  The main problem is the drop in quality of search engines. For instance, I often start with chatgpt 4 without plugins to focus my research. Once I understand what I should look for, I use search engines for focused searches on official websites or documentation pages.

      • Dave@lemmy.nz
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        11 months ago

        ChatGPT powers Bing Chat, which can access the internet and find answers for you, no purchase necessary (if you’re not on edge, you might need to install a browser extension to access it as they are trying to push edge still).

        • Redredme@lemmy.world
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          11 months ago

          That’s such a strange question. It’s almost like you imply that Google results do not need fact checking.

          They do. Everything found online does.

          • Otter@lemmy.ca
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            11 months ago

            With google, it depends on what webpage you end up on. Some require more checking than others, which are more trustworthy

            Generative AI can hallucinate about anything

            • Dojan@lemmy.world
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              11 months ago

              There are no countries in Africa starting with K.

              LLMs aren’t trained to give correct answers, they’re trained to generate human-like text. That’s a significant difference.

          • madnificent@lemmy.world
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            11 months ago

            Agree.

            I found it more tempting to accept the initial answers I got from GPT4 (and derivatives) because they are so well written. I know there are more like me.

            With the advent of working LLMs, reference manuals should gain importance too. I check them more often than before because LLMs have forced me to. Could be very positive.

    • ribboo@lemm.ee
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      11 months ago

      I mean most top searches are AI generated bullshit nowadays anyway. Adding Reddit to a search is basically the only decent way to get a proper answer. But those answers are not much more reliable than ChatGPT. You have to use the same sort of skepticism and fact checking regardless.

      Google has really gotten horrible over the years.

      • sndrtj@feddit.nl
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        11 months ago

        Chatgpt flat out hallucinates quite frequently in my experience. It never says “I don’t know / that is impossible / no one knows” to queries that simply don’t have an answer. Instead, it opts to give a plausible-sounding but completely made-up answer.

        A good AI system wouldn’t do this. It would be honest, and give no results when the information simply doesn’t exist. However, that is quite hard to do for LLMs as they are essentially glorified next-word predictors. The cost metric isn’t on accuracy of information, it’s on plausible-sounding conversation.

        • pascal@lemm.ee
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          11 months ago

          Ask chatgpt “tell me the biography of the famous painter sndrtj” to see how good the bot is at hallucinating an incredible realistic story that never happened.

          • CarlsIII@kbin.social
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            11 months ago

            You don’t even have to make stuff up to get it to hallucinate. I once asked chat gpt who the original bass player was for Metallica was, and it repeatedly gave me the wrong answer, and even at one point said “Dave Ellefson.”

      • DudeDudenson@lemmings.world
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        11 months ago

        Don’t worry they’ll start monetizing LLMs and injecting ads into them soon enough and we’ll be back to square one

    • Zeth0s@lemmy.world
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      11 months ago

      If you aren’t paying for chatgpt, give a look to perplexity.ai, it is free.

      You’ll see that sources are references and linked

      Don’t judge on the free version of chatgpt

      • tetris11@kbin.social
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        11 months ago

        Wow, it’s really good. Who knew that asking a bot to provide references would immediately improve the quality of the answers?

        • Zeth0s@lemmy.world
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          11 months ago

          If you try “copilot” option, you get the full experience. It’s pretty neat because it allows for brainstorming.

          It is still a very “preliminary version” experience (it often gets stuck in a small bunch of websites), because the whole thing is just few months old. But it has a lot of potential

    • cybersandwich@lemmy.world
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      11 months ago

      I dunno. There have been quite a few times where I am trying to do something on my computer and I could either spend 5 minutes searching, refining, digging through the results…or I can ask chatgpt and have a workable answer in 5 seconds. And that answer is precisely tailored to my specifics. I don’t have to assume/research how to modify a similar answer to fit my situation.

      Obviously it’s dependent on the types of information you need, but for coding, bash scripting, Linux cli, or anything of that nature LLMs have been great and much better than Google searches.

      • Excrubulent@slrpnk.net
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        11 months ago

        Okay but the problem with that is that LLMs not only don’t have any fidelity at all, they can’t. They are analogous to the language planning centre of your brain, which has to be filtered through your conscious mind to check if it’s talking complete crap.

        People don’t realise this and think the bot is giving them real information, but it’s actually just giving them spookily realistic word-salad, which is a big problem.

        Of course you can fix this if you add some kind of context engine for them to truly grasp the deeper and wider meaning of your query. The problem with that is that if you do that, you’ve basically created an AGI. That may first of all be extremely difficult and far in the future, and second of all it has ethical implications that go beyond how effective of a search engine it is.

          • Excrubulent@slrpnk.net
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            11 months ago

            Sure but if that becomes the norm then a huge segment of the population will believe the first thing the bot tells them. You might be okay, but we’re talking about an entire society filtering its knowledge through an incredibly effective misinformation engine that will lie rather than say “I don’t know”, because that simple phrase requires a level of self-awareness that eludes a lot of actual people, much less a chatbot.

            • Touching_Grass@lemmy.world
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              11 months ago

              That’s already a problem. The thing j think about is what will serve me better. Google or chat AI. The risk of bad information exists with both. But an AI based search engine is something that will be much better at finding context, retiring results geared towards my goals and I suspect less prone to fuckery because AI must be trained as a whole

              • Excrubulent@slrpnk.net
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                11 months ago

                Except we already know that LLMs lie and people in general are not aware of this. Children are using these. When you as a person have to sift through results you get a sense of what information is out there, how sparse it is, etc. When a chatbot word-vomits the first thing it can think of to satisfy your answer, you get none of that, and perhaps you should be aware of that yourself. You don’t really seem to be, it’s like you think the saved time is more important than context, which apparently I have to remind you - the bot doesn’t know context.

                When you say:

                an AI based search engine is something that will be much better at finding context

                It makes me think that you really don’t understand how these bots work, and that’s the real danger.

                We’re talking in this thread about this wider systemic issue, not just what suits you personally regardless of how much it gaslights you, but if that’s all you care about then you do you I guess ¯\_(ツ)_/¯

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    11 months ago

    Ive had to start putting ublock origin on cuatomers systems by default. The web has become a far worse cesspool for scams than what it was a few years ago. The ads blend in with real content. The internet is a shit hole now.

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    11 months ago

    I’d really like it if we stopped blaming the corporation and start blaming the people that make the decisions there and the people that implement those decisions. From the CEO’s to the programmers. Put their names everywhere, show the world who actually ruined it. Google was the best resource humanity had to access information. Now, more often than not, I can not find anything related to my search. The search algorithm they used 20 years ago was better than this new junk.

      • cybersandwich@lemmy.world
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        11 months ago

        Kagi is fantastic. It’s worth every penny and imo paid search means they are incentivized to provide the best results. Unlike Google, who is an advertising company masquerading as a search engine. When you sell ads, and you make money for displaying them, where do your loyalties lie? The best results, for me, aren’t their goal. It’s the “how can we show this guy an ad he’ll click on?”. Is it the best result, no. Does Google get paid, yes.

      • pensa@kbin.social
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        11 months ago

        I agree with most of what you said except I don’t expect companies to turn good. They don’t do good or evil, they do profit by whatever means. It’s intrinsic!

        I’d like to help build some shit, got any recommendations? I can do the type type beep boop as long as that neural net is left out. Fuck that black box shit. I think it is the real reason for the shit algorithms these days. Which leads me to my next point. I get the exact same results from Kagi as I do from DDG. They are identical >90% of the time. Kagi does provide features that are worth paying for but I want better results, they existed before.

        Once upon a time I could search for something incredibly specific and find an obscure forum with the answer. These days all I get, even with Kagi is the same results from SEO optimized garbage to AI generated dribble.

        I really do not understand why Kagi is so promoted here. I really have not found it to be any better.

    • fluckx@lemmy.world
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      11 months ago

      I’d also argue there’s a lot more shit and garbage on the internet that google needs to sift through. Tons of duplicate pages, ad infested websites and whatnot.

      SEO optimised webpages are often also ad infested, clickbait webpages.

      But yes. I’m using duckduckgo because it actually gives me better search results than google most of the time. So the non-personalized results are better than their personalized results.

      Chatgpt has also given me better results when searching for tooling. Looking for wiki alternatives is just page after page of fucking confluence. At least chatgpt manages to list different wiki tools (including confluence ) but I don’t have to go through the first 90 google pages.

      I need a “distinct” checkbox in my search engine. And a plugin that rates pages based on ad presence and how clickbaity the article looks. Maybe that’s a good idea for a new fucking search engine all together.

      /Endrant

      Sorry.

    • axh@lemmy.world
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      11 months ago

      Why not just shoot them at the spot?

      There is nothing better than lazy internet mob attacking individuals for shit they don’t like, while don’t knowing the whole picture.

      (For anyone who thinks this is above is a good idea, please think about the guy who created Minecraft, made a huge success and then got depressed by just reading comments from all the kids who didn’t like something about the game)

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    Goolag went completely off the rails when they decided to drop the “Don’t Be Evil” pledge. There were whole projects dropped on a dime the moment anyone questioned if a certain project or action was “evil”. Now nobody at Goolag even cares anymore. It’s all about that $earch For More $$$; anyway they can get it.

    It will ultimately be their downfall, mmw.

    https://lemmy.world/c/goolag

    • The Octonaut@mander.xyz
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      11 months ago

      “Don’t be evil” is still the last line of Google’s corporate conduct. Seemingly not many people understand that Alphabet is Google’s parent company, not their direct replacement, and all they did was change it to “Do the right thing”, because generally when you’re broken up in anti-trust measures, you don’t want to just rename your company.

      Note: I am not arguing that Google is a “Good” company. It’s just nonsensical to point to a completely arbitrary “Evil” in their policy and say that without that they would, y’know, be evil. Particularly when Google itself still has that policy.

  • Nobsi@feddit.de
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    11 months ago

    Oh yes, it’s Google who ruined the Internet… Not all the Content farms like facebook, instagram, twitter and online news. Its the search engine guys.

      • BurnedDonutHole@lemmy.ml
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        11 months ago

        I agree. Google opened the way to monetization by advertisements and certain requirements to achieve that monetization (SEO and other meta stuff)…

      • Nobsi@feddit.de
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        11 months ago

        It is all of them. This is just scapegoating. The internet wasnt ruined by alphabet. It was ruined way before by increasing it’s value to companies.

  • ScaNtuRd@lemmy.world
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    9 months ago

    Google is terrible. It is beyond me that the majority of the population is dumb/uneducated enough to use it.

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    11 months ago

    I’ll just use this opportunity to mention kagi.com, a search engine that you pay for, but which doesn’t track you and gives you controls for customizing your search results yourself instead of letting an algorithm build a profile of your habits. I’ve used it for months now, and I’m not going back.

  • mycorrhiza they/them@lemmy.ml
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    11 months ago

    I know I’m dreaming here, but central internet services like google search and youtube should be utilities controlled by the public.

    The video pool that Youtube draws from, generated by the public, should be public property, hosted on public servers, internationalized somehow, with an opensource market of frontend interfaces and algorithms to deliver that content to people, instead of one youtube algorithm and one interface designed to meet the profit incentives of google. People should be free to use the algorithm and interface they find most useful.

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      11 months ago

      This was started over two decades ago, but never came about because the copyright cartel destroyed it. It was called peer to peer (p2p) tech.

      The cartel even tried to pass laws which would allow them to control what media you could have on your computer. (The SSSCA and later CBDTPA) This is where the term Digital Rights Management came from.

  • noodle@feddit.uk
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    11 months ago

    I know Google is a big corpo but its hardly the only reason behind the state of the internet. It is a major factor, but to single out Google when Microsoft and others have played just as significant of a role is odd.

  • d33pblu3g3n3@lemmy.world
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    11 months ago

    DDG to the rescue! It’s astounding how in this day and age, duckduckgo gives much more meaningful results than google. Exception made for local businesses, but for technical info and issues, DDG is way better.

      • letsgo@lemm.ee
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        11 months ago

        Mmm, but what’s their plan to resist enshittification? After all, Google started out as “fundamentally different, user-centric.” What will Kagi do when their market penetration peaks and the business managers demand more growth?