You know, the same company that makes the worlds most insufferable printers. So yeah, it was deliberate, intentionally making the user experience as awful as humanly possible might as well be their raison d’etre.
the thing is, if it’s slow and they have to let you wait 15 minutes, that’s… ineffeciency. Like. it might not always stay slow. if someone wants to talk to a human, and there’s a human free, it’s bad business to make them go through all the other hoops first.
This is the same company that sells an entire printer at a loss, as a semi-disposable item, so you’ll be suckered into buying their proprietary ink cartridges at the low low price of an arm and a dick. Inefficiency? From the company that makesdisposable fucking printers? yeah that sounds about right.
and yes, it is bad business, but there are many things that HP does that are “bad business”, and yet they continue to exist like a cancer on the consumer computer hardware market. Again, this is normal for them.
Being a fucking douche was a policy? That shit was deliberate?
It’s HP.
You know, the same company that makes the worlds most insufferable printers. So yeah, it was deliberate, intentionally making the user experience as awful as humanly possible might as well be their raison d’etre.
the thing is, if it’s slow and they have to let you wait 15 minutes, that’s… ineffeciency. Like. it might not always stay slow. if someone wants to talk to a human, and there’s a human free, it’s bad business to make them go through all the other hoops first.
This is the same company that sells an entire printer at a loss, as a semi-disposable item, so you’ll be suckered into buying their proprietary ink cartridges at the low low price of an arm and a dick. Inefficiency? From the company that makes disposable fucking printers? yeah that sounds about right.
and yes, it is bad business, but there are many things that HP does that are “bad business”, and yet they continue to exist like a cancer on the consumer computer hardware market. Again, this is normal for them.
Don’t they also brick your printer if you don’t subscribe to their ink service?
They probably brick your printer if you ask to speak to a live human on the phone
The point is to make people give up. Then they don’t need to answer the phone at all!