I ordered some well rated concert ear protection from the maker’s website. The order waited weeks to ship after a label was printed and likely forgotten. I went to find a place to call or contact a human there, all they had was a self-described AI chat robot that just talked down to me condescendingly. It simply would not believe my experience.
I eventually got the ear protection but I won’t be buying from them again. Can’t even staff some folks to check email. I eventually found their PR email address but even that was outsourced to a PR firm that never got back to me. Utter shit, AI.
Never thought about ear protection for concerts, sounds cool. I’ll have to look into other options though, if anyone has any recommendations, let me know
A number of companies make “tuned” ear plugs to allow some sound through with a desired frequency curve, but reduce SPL to safe levels. I’ve used Etymotic, which sound great but I personally like a little more reduction. Alpine which I thought had enough reduction but too much coloring, and I settled on Earpeace, for like $25 on-line. Silicone, re-usable and easy to clean and they come with three filters to swap in or out depending on your needs / tastes.
That would’ve been such an easy disputed charge and get the plugs somewhere else. I’m not wasting a second on something like that, just telling my credit card company they didn’t uphold their end of the deal, and that’s that. I will lose hearing out of spite if this happened to me, because I’m an idiot.
I’ll waste a few moments. It becomes a puzzle. Assuming you managed to make it through the maze, you retrospectively analyze where would 99% of the country have dropped out of the flow and given up?
Then it’s an email to the attorney general if necessary! (I mean that’s been rare but when something is egregious)
Wow, that’s extremely disappointing. I had a really positive experience with them a few years ago when I wanted to exchange what I got (it was too quiet for me), and they just sent me a free pair after I talked to an actual person on their chat thing. It’s good to know that’s not how they are anymore if I ever need to replace them.
Oh man, sad that’s the customer service cause I deeply love my loops. I was already carrying them with me everywhere I went so I grabbed a pill keychain thing and attached them to my keys so I’d never forget to grab them.
Yeah this happened back earlier this year. I had lost a pair from a purchase years ago and replaced them. Guessing they are laying off people/support contracts like so many stupid business owners. I was sure that my order would be stuck in limbo forever after the experience, but they eventually showed up. Never again.
I ordered some well rated concert ear protection from the maker’s website. The order waited weeks to ship after a label was printed and likely forgotten. I went to find a place to call or contact a human there, all they had was a self-described AI chat robot that just talked down to me condescendingly. It simply would not believe my experience.
I eventually got the ear protection but I won’t be buying from them again. Can’t even staff some folks to check email. I eventually found their PR email address but even that was outsourced to a PR firm that never got back to me. Utter shit, AI.
Never thought about ear protection for concerts, sounds cool. I’ll have to look into other options though, if anyone has any recommendations, let me know
A number of companies make “tuned” ear plugs to allow some sound through with a desired frequency curve, but reduce SPL to safe levels. I’ve used Etymotic, which sound great but I personally like a little more reduction. Alpine which I thought had enough reduction but too much coloring, and I settled on Earpeace, for like $25 on-line. Silicone, re-usable and easy to clean and they come with three filters to swap in or out depending on your needs / tastes.
I’m glad you mentioned the company directly as I also want to steer clear of companies like this.
That would’ve been such an easy disputed charge and get the plugs somewhere else. I’m not wasting a second on something like that, just telling my credit card company they didn’t uphold their end of the deal, and that’s that. I will lose hearing out of spite if this happened to me, because I’m an idiot.
I’ll waste a few moments. It becomes a puzzle. Assuming you managed to make it through the maze, you retrospectively analyze where would 99% of the country have dropped out of the flow and given up?
Then it’s an email to the attorney general if necessary! (I mean that’s been rare but when something is egregious)
🤓
Absolutely. Cc dispute is an under-used method of recourse.
Genuinely admire your self awareness
I’ve lost hearing for stupider reasons. Spite seems downright reasonable to me.
That’s really good to know about these things. They’ve been on sale through Woot. I guess there’s a good reason for that.
Wow, that’s extremely disappointing. I had a really positive experience with them a few years ago when I wanted to exchange what I got (it was too quiet for me), and they just sent me a free pair after I talked to an actual person on their chat thing. It’s good to know that’s not how they are anymore if I ever need to replace them.
Oh man, sad that’s the customer service cause I deeply love my loops. I was already carrying them with me everywhere I went so I grabbed a pill keychain thing and attached them to my keys so I’d never forget to grab them.
Yeah this happened back earlier this year. I had lost a pair from a purchase years ago and replaced them. Guessing they are laying off people/support contracts like so many stupid business owners. I was sure that my order would be stuck in limbo forever after the experience, but they eventually showed up. Never again.