• TipRing@lemmy.world
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    1 month ago

    The reputational damage that team of lawyers did to the company massively outweighs the cost of a settlement. I personally will never do business with a company who thinks the EULA or TOS of one service indemnifies them from egregious negligence in a completely different line of business. This was simply beyond the pale.

    Edit to note: Despite the title, they aren’t actually reversing course, they still claim they have the right to force arbitration, they are just choosing to waive it in this instance. If you do business with Disney, you are a fool.

  • Ebby@lemmy.ssba.com
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    1 month ago

    "As such, we’ve decided to waive our right to arbitration and have the matter proceed in court.”

    Notice they still claim arbitration is their right, that the streaming agreement is still valid, but would rather appease the masses to mitigate bad publicity.

    • feannag@sh.itjust.works
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      1 month ago

      They also don’t want to test the legality of forced arbitration on something like this, where precedent against it might be set.

      • ArbiterXero@lemmy.world
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        1 month ago

        Especially when the judge will have seen the outrage and likely be influenced by it.

        I think you’re very right.

      • prole@lemmy.blahaj.zone
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        1 month ago

        That was my first thought… They initiated it for the precedent, they must have had reason to believe they wouldn’t get the ruling they wanted.

        • Dead_or_Alive@lemmy.world
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          1 month ago

          The right case where there isn’t popular support for the plaintiff.

          Bonus points if the case has more of a grey area such as the plaintiff agreed to the TOS while doing something similar with another business unit and closer in time to when the incident occurs.

          I.E they sign the TOS for a Disney cruise and the incident happens a week later at the park.

  • anubis119@lemmy.world
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    1 month ago

    Disney states they “Waived their right to arbitration”. A weasely way of seeming to agree with the public sentiment, but actually avoiding having this ruled on right now so they can fine tune the language and try again later.

  • venusaur@lemmy.world
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    1 month ago

    Only $50K? What happened? Did she say she was allergic to something and thy served it to her anyways?

  • some_guy@lemmy.sdf.org
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    1 month ago

    Public shaming worked on this one, but how many other terrible takes by the corporation are unspoken? Many.

  • Red_October@lemmy.world
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    1 month ago

    When you see [Everyone Hated That] pop up after your last choice, and you panic and try to load a previous save, but the game remembers what you already did.

    • cordlesslamp@lemmy.today
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      1 month ago

      hmm, that would be an interesting feature for a RPG game. Are there any games that have that feature? Like some anti savescumming?

      • GlendatheGayWitch@lemmy.world
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        1 month ago

        The original animal crossing had something like that. If you turned off the console without saving, a mole named Resetti or something like that would rant at you about how you aren’t supposed to do that. The rant would get longer the more times you turned off the console without saving.

      • Sainteven@sh.itjust.works
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        1 month ago

        Pathologic 2. When you die it applies the consequences to all of your saves all you can’t go back and change it

      • voracitude@lemmy.world
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        1 month ago

        I agree. A little fourth wall breaking even to go with it. “You thought you could just reload? Sorry mate, some things can’t be so easily undone.”

      • Gaspar@lemmy.dbzer0.com
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        1 month ago

        Undertale had this. It allowed you to reload the older save and undo what you did, but it kept a second, hidden save file that you couldn’t easily erase.

  • Empricorn@feddit.nl
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    1 month ago

    I think a lot of people were expecting this. I don’t know what their lawyers were thinking, $50k absolutely is absolutely nothing to Disney.

    Whereas, I’ve seen this story everywhere and no one is defending Disney. This makes them look horrible. You clicked “I accept”, so now you can’t sue them for an in-person issue at one of their parks? What are you talking about?? I realize they might want to set a precedent, but I don’t think any judge would ignore public sentiment about this and side with Disney. So now they look awful for absolutely no gain…

    • skibidi@lemmy.world
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      1 month ago

      Beyond making them look horrible, they were marching towards a court ruling against the forced arbitration clause.

      Once there is a precedent for the clause being unenforceable, the clause ceases to be a deterrent to legal action - every claim would be litigated at the very least to settle the question of whether arbitration is required in a specific case.

  • ikidd@lemmy.world
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    1 month ago

    They should rule on it anyway, and strike these arbitration clauses from the face of the earth. That’s why Disney is backing down, not because of “oh, the humanity”.

  • norimee@lemmy.world
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    1 month ago

    Too late.

    I’m sure, I’m not the only one who definitely isn’t going to try out Disney+ anytime soon.

    After I had to seperate my Netflix account from my nieces and my sister, I actually planed to switch to Disney for a while to see what they offer, but not anymore.

    • JaggedRobotPubes@lemmy.world
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      30 days ago

      I was gonna hire the mafia to kill my cheating bitch wife but now I just need to watch Lilo and Stitch without pirating it. They’re heroes if you ask me.